Contact Us

We’re Here to Help – Contact BoiseCorner

At BoiseCorner, your trust means everything to us. We want every step of your shopping experience—before, during, and after your purchase—to feel clear, comfortable, and stress-free. Whether you have a quick question about our personalized products, need help with an order, or want more details about our process, our friendly support team is ready to assist.

How Can We Help?

  • Product Inquiries – Learn more about materials, sizes, personalization options, or special requests before you order.

  • Order Assistance – Need to update personalization details, check your order status, or make a change? Contact us promptly so we can help.

  • Shipping & Delivery – Have questions about shipping timeframes, tracking, or international delivery? We’ll guide you through it.

  • After-Sales Support – If your item arrives damaged or differs from your order, please contact us within 7 days of delivery so we can resolve it quickly.

  • Returns & Refunds – For details on eligibility and process, please see our Refund & Returns Policy or reach out to our team.

Contact Information

Customer Support Hotline:
+1 631-925-4142

Email Support:
support@boisecorner.com
We respond to all emails within 24 business hours.

Business Address:
BoiseCorner
15942 Cascade Ln SE, Monroe, WA 98272, USA
Please note: This is our registered business address and workshop location. We do not have a physical retail store open to the public.

Support Hours:

  • Monday – Saturday: 8:30 am – 7:00 pm (EST)

  • Sunday: 10:00 am – 2:30 pm (EST)
    Messages received outside these hours will be answered the next business day.

Helpful Tips When Contacting Us

  • Please include your order number (if applicable) and as much detail as possible for the fastest support.
  • For changes to personalized orders, contact us within 12 hours of purchase for the best chance to update your item before it’s processed.
  • For urgent issues—such as incorrect personalization or delivery problems—please call our hotline during business hours for immediate assistance.

Our Commitment

  • Personal Responses – Every inquiry is answered by a real person—never an automated reply.
  • Accurate Information – All product details on our website are correct and up to date.
  • Transparency – We’re open about our process, pricing, and timelines, so you always know what to expect.

BoiseCorner – Crafting Custom Gifts and Home Decor That Celebrate Every Memory.